“…Communication between the front office and clinical teams, or back office, is the most essential part of managing the schedule. It is important that there is constant communication between the front and back offices to ensure that each knows of any changes with individual patients.”

“…The capabilities of a patient portal have evolved and contribute to playing a vital role in delivering high-quality care with greater continuity between care team providers.  Advanced features in a patient portal can ultimately benefit both the patients and health centers financially and operationally.”

“…many organizations that have expanded telehealth services have recouped their previous lost capacity. Many have actually seen a significant increase in behavioral health encounters due to expanded patient access…telehealth services are here to stay.”

“At a time of great challenges, and great opportunities, for FQHCs and other healthcare organizations, a well-defined project management process can take a lot of stress and uncertainty out of achieving your goals.” Here are step-by-step guides to success.

“There’s more than one way for community health centers to qualify for HRSA’s many benefits.”

“So what does it mean to the finance team to be a non-profit? Many of our non-profit clients make plenty of profit. With proper stewardship, they have healthy cash reserves, large assets, and strong bottom lines.”